Refund Policy

Returns
If you are not satisfied with the products you receive, you may return them to us for your money back. Shipping fees will be deducted if applicable.
To be eligible for a return, your item(s) must be unused, unwashed and unworn. Your item(s) must be in the same condition that you received it. It must also be in the original packaging. We honor this for up to 14 days after purchase (date package left our facility to date return is received). Orders returned after 14 days will be sent back to customer.
If you need to exchange an item, no problem! Contact us and send it back.
All items/products must be in their original state, the same as it was sent to you. Any item/product altered from it's original state are unable to be returned, refunded or exchanged.
No shipping charges will be refunded.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you if Refund is approved.
If refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.

Late or missing refunds (if applicable)
If you haven’t received your refund yet, 
contact your credit card company and/or bank. It may take some time before your refund is initially posted.
There is often some processing time before a refund is posted is cleared.
If you’ve done the above and you still have not received your refund,  please contact us at 
[email protected]

Sale items (if applicable)
Only regular priced items may be refunded, sale items are final.

Exchanges (if applicable)
We are happy to replace items that appeasr to be defective and/or damaged.we will it exchange it for the same item. Please send us an email at [email protected] and send your item to: Icy Beauty LLC P.O. Box 113 Pearland Texas 77588

Shipping
To return your product, please mail your product to: 
 Icy Beauty LLC P.O. Box 113 Pearland Texas 77588
You will be responsible for paying for  shipping cost when returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.